Frequently Asked Questions
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We provide reliable virtual administrative and medical billing support to behavioral health providers, therapists, group practices, and other small businesses. Services include claims submission, payment posting, denial follow-up, insurance verification, credentialing assistance, scheduling, inbox management, and general administrative support.
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Yes. We provide billing support for mental and behavioral health professionals, including therapists, counselors, solo providers, group practices, and Outpatient Mental Health Centers (OMHCs). Services may include claims submission, payment posting, denial follow-up, eligibility verification, authorization tracking, and account reconciliation.
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Yes. We assist Maryland behavioral health providers with Medicaid and Carelon-related billing tasks, including eligibility verification, authorizations, claims, denials, payment reconciliation, and billing follow-up.
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Yes. We review denied, rejected, and unpaid claims to identify the cause. We can correct and resubmit eligible claims, submit reconsiderations when appropriate, and follow up with insurance companies.
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Yes. We can verify eligibility and benefits before services begin. Verification may include plan status, copay, deductible, authorization requirements, and whether the provider is in network. Insurance verification is not a guarantee of payment.
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Yes. We offer credentialing and recredentialing assistance for individual practitioners and group practices. Services may include application preparation, CAQH maintenance, document collection, application tracking, and payer follow-up.
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Yes. We can review previously provided services, identify claims that were not submitted, correct billing issues, and submit eligible claims within the payer’s timely-filing deadline.
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Yes. We can provide virtual administrative and billing support to businesses in other states. Billing and credentialing requirements vary by state and insurance payer, so each practice is evaluated individually.
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Yes. We take the privacy and security of protected health information seriously. Appropriate agreements, secure systems, and privacy-conscious processes are used when handling client information.
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Pricing depends on the size of your practice, number of providers and clients, claim volume, payers, and services requested. We offer customized service plans based on your practice’s needs.
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Service options may include one-time projects, monthly support, or customized recurring plans. We will discuss your needs before recommending the most appropriate option.
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Schedule a consultation to discuss your practice, current challenges, and the support you need. After the consultation, you will receive a customized service recommendation and next steps.
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Let Not Me Him Solutions handle the administrative details so you can devote more time to your clients and your practice.
Contact us: notmehimsolutions@gmail.com
